Community Support

Transport, deliveries, meals & other support networks

During the COVID-19 pandemic, Council is directly supporting the community and acting as a single point of contact to help connect residents to a range of other service providers. If you require help finding a community service or are not sure what support is available for your circumstances, please phone Council on 6393 5300.


If you are a Meander Valley resident and require assistance with transport to attend an essential medical appointment (non-emergency), phone Council on 6393 5300 to book the Community Car service.


To access a delivery service for essential items for vulnerable people and people aged 70 years or over, phone Council on 6393 5300.


If you require prepared meals, there are a number of local service providers:

Deloraine House: 6362 2678
Servicing the Meander Valley Council area. Main meals: $5

Red Cross Meal Service: 1300 663 291
Servicing Westbury and surrounds. Main meals: $8.60, soups and desserts: 95c

Italian Day Centre: 0418 335 547
Servicing the Prospect Vale area. Meals (3 courses): $10

Emergency supplies

If you are experiencing financial difficulty and need urgent food supplies phone Deloraine House 6362 2678

Green/Red Support Card Scheme

When you register for the Green/Red Support Card Scheme, you will be provided with a red and green cards. You place these cards in a prominent window near your front door so neighbours, family and delivery people can see if you are okay. Green card means, “I am okay”, red card means “I need some support”. Everyone who has registered for the scheme will recieve a phone call twice a week to see if they are okay. To register phone Deloraine House 6362 2678

Mental health resources

There are a range of resources available if you need someone to talk to or to help you stay mentally healthy:

• Mental Health Services Tasmania 1800 332 388
• Beyond Blue 1300 22 46 36
• Lifeline Australia 13 11 14
• Mens Line Australia 1300 78 99 78
• Kids Helpline 1800 551 800

Visit for information about additional sevices.

Stay healthy, stay connected

Visit the Tasmanian Government's Stay Healthy Stay Connected facebook page. This page is a way for Tasmanians to connect during the COVID-19 pandemic and offers tips, ideas, information updates and support.

Financial Hardship Assistance

Council recognises that some ratepayers may be experiencing serious financial hardship, particularly as a result of the COVID-19 pandemic. In order to provide assistance, Council has adopted a Financial Hardship Assistance Policy. Under this policy, Council can provide relief from rates payments to those suffering genuine and serious financial hardship. For more information or to apply, click here

COVID-19 information updates and resources

Visit for the latest information updates and a range of resources including:

• Keeping yourself safe
• COVID-19 symptom checker
• Reporting non-compliance
• Frequently asked questions
• Information about current restrictions
• Business and employee support links
• Information for older people

Need to access information in another language?
You can access COVID-19 information in other languages via the Department of Home Affairs website.