Community Support

Transport, deliveries, meals & other support networks

During the COVID-19 pandemic, Council is directly supporting the community and acting as a single point of contact to help connect residents to a range of other service providers. If you require help finding a community service or are not sure what support is available for your circumstances, please phone Council on 6393 5300.


If you are a Meander Valley resident and require assistance with transport to attend an essential medical appointment (non-emergency), phone Council on 6393 5300 to book the Community Car service.


If you require prepared meals, there are a number of local service providers:

Deloraine House: 6362 2678
Servicing the Meander Valley Council area. Main meals: $5

Red Cross Meal Service: 1300 663 291
Servicing Westbury and surrounds. Main meals: $8.60, soups and desserts: 95c

Italian Day Centre: 0418 335 547
Servicing the Prospect Vale area. Meals (3 courses): $10

Mental health resources

There are a range of resources available if you need someone to talk to or to help you stay mentally healthy:

• Mental Health Services Tasmania 1800 332 388
• Beyond Blue 1300 22 46 36
• Lifeline Australia 13 11 14
• Mens Line Australia 1300 78 99 78
• Kids Helpline 1800 551 800

Visit for information about additional services.

Financial Hardship Assistance

Council recognises that some ratepayers may be experiencing serious financial hardship, particularly as a result of the COVID-19 pandemic. In order to provide assistance, Council has adopted a Financial Hardship Assistance Policy. Under this policy, Council can provide relief from rates payments to those suffering genuine and serious financial hardship. For more information or to apply, click here