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COVID-19 - Important changes to services

From 5pm, Friday 27 March 2020, Council’s customer service office will be closed to walk-in enquiries. Staff will still be available from 8.30am - 5pm Monday to Friday to provide service by phone and email. Face to face meetings are still available if absolutely necessary however, these will be by appointment only and social distancing measures will be in place.

If you have a service request, it can be lodged online using the form below.

Council appreciates your understanding as we take measures to help reduce the spread of COVID-19.

Urgent Council related enquiries

If your enquiry is urgent (eg. roaming dogs or livestock, trees over a road) please phone Council on 6393 5300 at any time.

Advertised Planning Applications

Advertised Planning Applications can be accessed online: Advertised and Approved Planning Applications

Hard copies of Advertised Planning Applications are available for viewing in the outer foyer of the Council Office during business hours. When accessing this area, please practice social distancing and if required, wait outside to ensure each person has at least four (4) square metres of space.

Council Phone Numbers

General Enquiries and After Hours (03) 6393 5300
Planning and Development Enquiries (03) 6393 5320


Council Office

26 Lyall Street, Westbury

Postal Address

PO Box 102, Westbury Tasmania 7303

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS). For more information, visit

Lodge a service request

When lodging a request, please provide as much detail as possible to assist us to best answer your enquiry.
(If your enquiry is urgent eg. roaming dogs or livestock, trees over a road, please phone Council on 6393 5300 at any time)

Provide feedback

Make a suggestion or ask a question about any Council related matter and we will respond within five working days. Online enquiries are monitored between 8.30am - 5.00pm, Monday to Friday. For urgent matters and after hours enquiries please phone (03) 6393 5300