Financial Hardship Assistance
Rates relief options during times of financial hardship
Council recognises that some ratepayers may be experiencing serious financial hardship, particularly as a result of the COVID-19 pandemic. In order to provide assistance, Council has adopted a Financial Hardship Assistance Policy.
Under this policy, Council can provide relief from rates payments to those suffering genuine and serious financial hardship.
Eligible applicants can:
• Enter into a rates payment plan
• Have rates payments postponed (deferred) to a future date
• Have outstanding rates payments exempt from interest charges
• Request a partial or full rates waiver (remission) (only when an application for postponement of rates payments has previously been approved - refer to paragraph 4.8 of the Financial Hardship Assistance Policy)
Applications are assessed in accordance with the criteria outlined in the Financial Hardship Assistance Policy
How to apply for Financial Hardship Assistance
Use the form below to submit your application and electronically upload any supporting documents
Click here to download a printable form. Mail the completed form and copies of any supporting documents to:
Attn: General Manager, PO Box 102, Westbury Tasmania 7303
Unable to print documents at home?
Please phone Council on 6393 5300 and arrangements can be made to have an application form mailed to you or available for collection at the Council office.
Need help applying?
If you require assistance or have questions about your application, please contact Council by phone on 6393 5300.