Right to Information & Privacy

Right to information

To access information or documents related to Council activities, you are encouraged to browse our website or contact our Customer Service Centre on (03) 6393 5300 for assistance.

Our team are here to assist you to accessing the information you need.

Meander Valley Council maintains its commitment to transparency and customer service via multiple methods:

  • We actively respond to your information requests in accordance with our Customer Service Charter
  • We routinely disclose general information about Council activities, such as performance reporting and plans, policies, strategies, agendas, minutes and other records
  • We release information as required by law or government policy

If you are unable to access the information you need online or through an individual request, you have the right to lodge an application for “assessed disclosure” under the Right to Information Act 2009 using the below form. There is a fee associated with this type of form. You are encouraged to contact the Office of the General Manager on (03) 6393 5317 before you lodge a Right to Information request. Where practicable, Council will always endeavour to assist you without a requirement for formal process.

You can source information directly from Council by reviewing:

• Council's website
• Annual reports
• Publications

Other organisations:

Service Tasmania
Tasmanian Archives and Heritage Office

Can't find the information you are looking for?

Contact Council on 6393 5300 or mail@mvc.tas.gov.au and let us know what information you are looking for.

Staff will provide you with information wherever possible by request, or provide advice to you about the timing, location and availability of routinely disclosed information from Council and related agencies.

As a last resort, customers have the right to submit a formal request for information under the Right to Information Act 2009 using the form below:

Application Form for Assessed Disclosure (Right to Information request)

Note: formal assessment procedures required under the Act can slow our response times. Customers are encouraged to contact Council's Customer Service team in the first instance to request the information you need. There is no form or charge involved with a standard customer service request of this nature.

For more information about the Right to Information process visit the Ombudsman Tasmania


Privacy

Meander Valley Council is committed to protecting your privacy as required under the Personal Information Protection Act 2004.

Your information may be used for purposes permitted by various state and federal legislation and, if necessary, this may include disclosure to public sector bodies, agents or contractors of Meander Valley Council in accordance with Council's Personal Information Protection Policy.