Customer Service & Administration Officer (12-month Fixed Term Contract)

Meander Valley Council are seeking a versatile individual to join our Corporate Services team as a Customer Service and Administration Officer.

At Meander Valley Council, we’re proud to be recognised as an Employer of Choice. We offer:

• Generous superannuation—15.5% total (including 3.5% super above the standard rate) or choose to take an equivalent package with additional salary instead.
• A 19 day month, allowing for a Rostered Day Off (RDO) for full-time employees.
• Extra leave benefits including 12 days personal leave per year and 17.5% leave loading on annual leave.
• Health & wellbeing perks including onsite employee gym, access to an Employee Assistance Program and regular health & wellbeing initiatives.
• Free on-site parking
• Ongoing learning and development opportunities
• A supportive, connected team culture where your contributions are valued

About the Role

This role offers the opportunity to work closely with a practical, supportive team delivering services that matter to the local community, while using and further developing broad skills across customer service and office administration. The role is well suited to a person who enjoys variety and responsibility, operating as part of a well-established, multi-skilled administrative team and contributing across customer service, records, transactions and general office administration. Team members support each other during peak periods and staff leave, providing opportunities to build broad organisational knowledge and experience. The team has a strong culture of cooperation and mutual support, where people pitch in and rely on each other rather than working in isolation.

This position is offered as a twelve (12) month fixed term contract on a full-time basis, based at our Westbury office. Part time arrangements (3 or more days per week) would be considered for the right candidate. Please include your preference in your cover letter.

The salary package will be negotiated subject to the successful candidate's experience and qualifications within the range of $63,451 - $68,716. In accordance with the Meander Valley Council Enterprise Agreement 2025, you choose if you'd like to take an additional 3.5% superannuation above the superannuation guarantee of 12% (total 15.5%) or you'd prefer to take the 12% superannuation guarantee and an equivalent value in extra salary instead. 

About You

The successful candidate will bring:
• Well-developed communication skills, with the ability to engage professionally with customers, colleagues and stakeholders both verbally and in writing.
• A strong customer service focus, combined with sound judgement and the ability to provide clear, accurate information across a range of enquiries and transactions, taking ownership of customer matters to ensure timely and appropriate outcomes.
• The ability to remain calm, organised and solutions-focused in a busy environment with competing priorities and interruptions.
• A collaborative and flexible approach, with a willingness to support colleagues and contribute across a range of office-based and administrative tasks.
• A high level of accuracy and attention to detail, particularly when handling transactions, records and customer information.
• Good computer skills, with confidence using Microsoft Office, email and internet-based systems, experience using Microsoft Teams highly regarded and the ability to work comfortably across multiple administrative systems and processes.

How to Apply

Please view the Job Specification and Position Description and the Application Form by clicking the buttons below.

To be considered for this position, applications must include:

• an application form
• a current resume
• a cover letter addressing the selection criteria (maximum of three pages) from the Job Specification provided above.

Applications are to be submitted by email to:  recruitment@mvc.tas.gov.au.     

Applications close 9am Monday 25 May 2026 however Council are keen to fill this position as soon as possible and applicants are encouraged to apply at their earliest convenience. Council will remove this advertisement when the position is filled.       

More information:

If you have any questions regarding the position, please contact Narelle Beer, Rates Manager & Office Manager on (03) 6393 5335 or email narelle.beer@mvc.tas.gov.au. 

Senior Project Manager

Meander Valley Council are seeking an experienced Project Manager to join our Infrastructure Services team.

At Meander Valley Council, we’re proud to be recognised as an Employer of Choice. We offer:

• Generous superannuation—15.5% total (including 3.5% super above the standard rate) or choose to take an equivalent package with additional salary instead.
• A 19 day month, allowing for a Rostered Day Off (RDO) for full-time employees.
• Extra leave benefits including 12 days personal leave per year and 17.5% leave loading on annual leave.
• Health & wellbeing perks including onsite employee gym, access to an Employee Assistance Program and regular health & wellbeing initiatives.
• Free on-site parking
• Ongoing learning and development opportunities
• A supportive, connected team culture where your contributions are valued

About the Role

This role is responsible for the planning and delivery of Council’s strategic infrastructure and capital works projects. You will manage a diverse portfolio of projects from concept through to completion, working closely with internal stakeholders, consultants and contractors to achieve quality, cost and time outcomes.

The role is offered for a contract term of five years on a full-time basis and is based at our Westbury office, a short 25-minute drive from Launceston.

The salary package will be negotiated subject to the successful candidate's experience and qualifications within the range of $105,302 - $125,956. In accordance with the Meander Valley Council Enterprise Agreement 2025, you choose if you'd like to take an additional 3.5% superannuation above the superannuation guarantee of 12% (total 15.5%) or you'd prefer to take the 12% superannuation guarantee and an equivalent value in extra salary instead.

About You

This position suits a civil engineering or infrastructure professional who enjoys managing complex projects, working collaboratively within a high-performing team and contributing to strong project governance and delivery practices.

The successful candidate will be a strategic thinker, excellent communicator, and capable of driving projects from conception to completion. You will have a relevant qualification with demonstrated experience relevant to the position.

The successful candidate will bring:

• Strong infrastructure project delivery experience

• A civil engineering or related technical background

• Proven contract management and procurement experience

• Confidence working with contractors, consultants and key stakeholders

• The ability to manage competing priorities and provide leadership when required

How to Apply

Please view the Job Specification and Position Description and the Application Form by clicking the buttons below.

To be considered for this position, applications must include:

• an application form
• a current resume
• a cover letter
• A statement addressing the selection criteria (maximum of three pages) from the Job Specification provided above.

Applications are to be submitted by email to:  recruitment@mvc.tas.gov.au     

Council are keen to fill this position as soon as possible and applicants are encouraged to apply at their earliest convenience. Council will remove this advertisement when the position is filled.       

More information:

If you have any questions regarding the position, please contact Linda Butler, Team Leader Project Delivery on (03) 6393 5365 or email linda.butler@mvc.tas.gov.au.