Noise is generally deemed unreasonable if the volume, duration or intensity is considered disturbing. Noise can cause disruptions to sleep, the nervous system and can damage hearing.

Noisy Neighbours

What if I need to undertake a noisy activity at my property?
People are often more tolerant if they know in advance. Letting your neighbours know that you are planning a party or house renovations can help to avoid conflict about noise. This could be a quick chat over the fence or a note in their letterbox. It is a good idea to let people in your area know when you think the noise will start and finish, and who they can speak to if it causes a problem. If your renovations take longer than anticipated, be considerate and give your neighbours an update.

When is noise considered reasonable?
The Environmental Protection Authority outlines what times are considered reasonably acceptable for activities that generate noise. However, it is important to note that continuous or ongoing noise can become a nuisance, even within these prescribed hours. For more information about restricted hours click here

Noisy neighbours and disputes
If your neighbour is generating excessive noise, the best option in the first instance is to talk to them and to try and resolve the matter yourselves. This works well and often your neighbour may not realise they are disrupting you. The Environment Protection Authority has information and resources that may assist you if there is a noise issue in your neighbourhood. To visit their site, click here

If talking to your neighbour does not resolve the matter you can contact Council during business hours on 6393 5300 or email If the noise occurs outside business hours, contact your local police station.

If you wish to lodge a complaint, you will need to provide Council with your contact details and information about the location and nature of the noise issue. You may also be asked to keep a record of the type of noise and the times that the noise is being generated. A log sheet is available to assist you if you are required to record these details. To download a log sheet, click here