Information & Service Updates
Links to latest information & Council service updates
FREE COVID-19 Vaccination Clinics
If you are over 70yrs or over 50yrs (with an underlying health condition) you are eligible to have a free COVID-19 vaccine. You are encouraged to take this opportunity to make a booking to get your vaccine now so that you make sure you protect yourself, your family and your community.
Do I need to book?
Yes. To book phone 1800 671 738
Is the vaccine right for me?
Current advice is that the AstraZeneca vaccine remains safe for use in people over 50 years of age. If you are unsure about your particular health circumstances, phone your GP for advice prior to booking your vaccine.
Where can I get the latest information about the COVID-19 vaccine?
Visit: Vaccination information | Coronavirus disease (COVID-19) or phone the Public Health Hotline on 1800 671 738.
If you experience any cold or flu-like symptoms please contact your GP or phone 1800 671 738 to arrange a test. Visit www.coronavirus.tas.gov.au for the latest information updates and a range of resources.
COVID-19 Safety Plans
If you are a business or community organisation / group recommencing operations or activities you will need to have a COVID-19 Safety Plan in place. For information about how to develop a plan and for links to useful templates click here
Need to access information in another language?
You can access COVID-19 information in other languages via the Department of Home Affairs website.
Changes to Council's services
Council has implemented changes to help reduce the spread of COVID-19 (Coronavirus). We understand that some of these measures may cause inconvenience and appreciate your patience as we work to help keep our staff and the community safe.
Customer service office
Council’s customer service office is open for walk-in enquiries for a maximum of thirty four (34) people at any one time. If possible, contactless payment (card, not cash) is preferred. If you do need to visit the customer service office, please use the sanitising station on your way in and maintain social distancing.
Consider if a visit to the office is essential. Our customer service staff can assist you over the phone and a range of services can be accessed via Council's website.
Service Requests - Can now be lodged online
Click here to lodge a service request online.
The conduct of Council Meetings is currently being undertaken in accordance with the COVID-19 Disease Emergency (Miscellaneous Provisions) Act 2020. This has necessarily meant that public attendance at meetings has been restricted.
Council is mindful of the need to ensure community safety and compliance with regard to the number of people who may gather and this obligation is balanced with the need to minimise disruption to the business of Council.
Up to seven (7) individuals can be accommodated in the public gallery of Council Chambers at once. Individuals making representations to planning applications will be afforded first priority followed by the general public, with media permitted if space allows.
At the conclusion of an agenda item, in the interest of equitable access for others, people may be asked to leave the Council Chambers after their representation to allow others to make theirs.
If you wish to attend a Council Meeting you will need to pre-register by 5pm, the day before the scheduled Council meeting. To register, phone Council on 6393 5300
Attendees will be required to provide their name, address and contact number to support COVID-19 tracing in the event it is necessary.
Council will continue to ensure minutes and audio recordings of Council meetings are available on Council’s website. These arrangements are subject to review based on any changing circumstance relating to the COVID-19 Disease Emergency.
For information on how to make online or written submissions or to ask a question on notice, click here
Outdoor Recreational Spaces
Playgrounds, skate parks and tennis courts
These facilities are open for use for a maximum of one person per two (2) square metres. When using these facilities, please apply social distancing (remain 1.5m from others) and continue to follow health advice.
All of Council's barbecues are now open for use. When using this facility:
• Please ensure you clean the cooking surface and all touch points before and after use
• Wash or sanitise your hands regularly and follow health advice
• No more than one person per two square metres within the space
• Remain 1.5m from others.
Council's community sporting facilities
Council's Community Sporting facilities remain closed to casual hirers.
Council’s public toilets
All of Council's public toilet facilities are open.
Council’s self - contained RV rest stops
Bracknell River Reserve Self-Contained RV Rest Stop
Permits are required and available for purchase from the Bracknell Roadhouse, 28 Elizabeth Street, Bracknell. If using this facility remember to apply social distancing and follow health advice.
Deloraine Self-Contained RV Rest Stop
Permits are required and available for purchase from the Great Western Tiers Visitor Information Centre located at 98-100 Emu bay Road, Deloraine. If using this facility remember to apply social distancing and follow health advice.
Great Western Tiers Visitor Information Centre
The Centre is open to a maximum of forty (40) people at any one time. Please remember to use the sanitising station on your way in and maintain social distancing.
Bookings at halls and at leased venues
Halls under the management of committees and venues leased by Council will take bookings for groups up to a maximum density of one person per two (2) square metres. The total number of people in a venue must not exceed 250 after applying the two square metre rule.
All bookings are subject to the implementation of approved WorkSafe plans specific for each hall or venue.
Bookings at Council managed venues
Council will be accepting casual bookings from 1 February 2021. Bookings and availability will be subject to current State Government restrictions and hirers will be required to have an approved COVID-safe plan in place. Casual hirers will be responsible for additional cleaning costs. For more information about hiring a facility please contact Council on 6393 5300.
We appreciate your understanding as we continue to manage the potential spread COVID-19.