Information & Service Updates

Links to latest information & Council service updates

FREE COVID-19 Vaccination Clinics

By getting vaccinated, you will protect yourself, your family and your community. Vaccines are being delivered in phases and all Tasmanians aged 16 or over will be able to get a free vaccine. You will need to make a vaccination booking.

How do I check my eligibility and how do I book?
Visit: Vaccination information | Coronavirus disease (COVID-19) or phone the Public Health Hotline on 1800 671 738.

Is the vaccine right for me?
If you are unsure about your particular health circumstances, phone your GP for advice prior to booking your vaccine.

Where can I get the latest information about the COVID-19 vaccine?
Visit: Vaccination information | Coronavirus disease (COVID-19) or phone the Public Health Hotline on 1800 671 738.


COVID-19 Testing

If you experience any cold or flu-like symptoms please contact your GP or phone 1800 671 738 to arrange a test. Visit www.coronavirus.tas.gov.au for the latest information updates and a range of resources.



COVID-19 Safety Plans

If you are a business or community organisation / group recommencing operations or activities you will need to have a COVID-19 Safety Plan in place. For information about how to develop a plan and for links to useful templates click here


Need to access information in another language?
You can access COVID-19 information in other languages via the Department of Home Affairs website.


Changes to Council's Services

Council has implemented changes to help reduce the spread of COVID-19 (Coronavirus). We understand that some of these measures may cause inconvenience and appreciate your patience as we work to help keep our staff and the community safe.

Check-in TAS upon entry regardless of length of stay
In line with Tasmanian Government requirements, from 7 July, 2021 all visitors to Council premises will need to register using the Check in TAS app upon entry. This is a new requirement and applies regardless of the length of time you intend to be at the premises. If you do not have a smartphone, a contact tracing register will be available for you to sign manually. Thank you for your patience whilst we continue work to keep on top of COVID-19.

Customer service office
Council’s customer service office is open for walk-in enquiries for a maximum of thirty four (34) people at any one time. If possible, contactless payment (card, not cash) is preferred. If you do need to visit the customer service office, please use the sanitising station on your way in and maintain social distancing.

Consider if a visit to the office is essential. Our customer service staff can assist you over the phone and a range of services can be accessed via Council's website.

Service Requests - Can now be lodged online
Click here to lodge a service request online.

Council meetings
The conduct of Council Meetings is currently being undertaken in accordance with the COVID-19 Disease Emergency (Miscellaneous Provisions) Act 2020. This has necessarily meant that public attendance at meetings has been restricted.

Council is mindful of the need to ensure community safety and compliance with regard to the number of people who may gather and this obligation is balanced with the need to minimise disruption to the business of Council.

Up to seven (7) individuals can be accommodated in the public gallery of Council Chambers at once. Individuals making representations to planning applications will be afforded first priority followed by the general public, with media permitted if space allows.

At the conclusion of an agenda item, in the interest of equitable access for others, people may be asked to leave the Council Chambers after their representation to allow others to make theirs.

If you wish to attend a Council Meeting you will need to pre-register by 5pm, the day before the scheduled Council meeting. To register, phone Council on 6393 5300

Attendees will be required to provide their name, address and contact number to support COVID-19 tracing in the event it is necessary.

Council will continue to ensure minutes and audio recordings of Council meetings are available on Council’s website. These arrangements are subject to review based on any changing circumstance relating to the COVID-19 Disease Emergency.

For information on how to make online or written submissions or to ask a question on notice, click here


Outdoor Recreational Spaces


Playgrounds, skate parks and tennis courts
These facilities are open for use for a maximum of one person per two (2) square metres. When using these facilities, please apply social distancing (remain 1.5m from others) and continue to follow health advice.

Council barbecues
All of Council's barbecues are now open for use. When using these facilities:
• Please ensure you clean the cooking surface and all touch points before and after use
• Wash or sanitise your hands regularly and follow health advice
• No more than one person per two square metres within the space
• Remain 1.5m from others.


Council's community sporting facilities
Council's Community Sporting facilities remain closed to casual hirers.


Council’s public toilets
All of Council's public toilet facilities are open.


Council’s self - contained RV rest stops
Bracknell River Reserve Self-Contained RV Rest Stop
Permits are required and available for purchase from the Bracknell Roadhouse, 28 Elizabeth Street, Bracknell. If using this facility remember to apply social distancing and follow health advice.

Deloraine Self-Contained RV Rest Stop
Permits are required and available for purchase from the Great Western Tiers Visitor Information Centre located at 98-100 Emu bay Road, Deloraine. If using this facility remember to apply social distancing and follow health advice.


Great Western Tiers Visitor Information Centre
The Centre is open to a maximum of forty (40) people at any one time. Please remember to use the sanitising station on your way in and maintain social distancing.


Bookings at halls and at leased venues
Halls under the management of committees and venues leased by Council will take bookings for groups up to a maximum density of one person per two (2) square metres. The total number of people in a venue must not exceed 250 after applying the two square metre rule.

All bookings are subject to the implementation of approved WorkSafe plans specific for each hall or venue.


Bookings at Council managed venues
Council will be accepting casual bookings from 1 February 2021. Bookings and availability will be subject to current State Government restrictions and hirers will be required to have an approved COVID-safe plan in place. Casual hirers will be responsible for additional cleaning costs. For more information about hiring a facility please contact Council on 6393 5300.

We appreciate your understanding as we continue to manage the potential spread COVID-19.


Check in TAS
Council is required to use the Check in TAS app to collect at various facilities for the purposes of managing contact tracing. We appreciate your cooperation in ensuring you use the check in app when required. If you do not have a smartphone or the app, there will be manual check in available where required.