Information & Service Updates
Links to latest information & Council service updates
Expanded COVID-19 Testing & Mobile Testing Units
Testing in Tasmania has now been expanded. If you experience any cold or flu-like symptoms please contact your GP or phone 1800 671 738 to arrange a test. A mobile testing unit will be visiting Deloraine from Saturday 30 May until Sunday 31 May 2020. For updates visit www.coronavirus.tas.gov.au
Visit www.coronavirus.tas.gov.au for the latest information updates and a range of resources:
• Keeping yourself safe
• COVID-19 symptom checker
• Reporting non-compliance
• Frequently asked questions
• Information about current restrictions
• Business and employee support links
• Information for older people
Need to access information in another language?
You can access COVID-19 information in other languages via the Department of Home Affairs website.
Changes to Council's services
Council has implemented changes to help reduce the spread of COVID-19 (Coronavirus). We understand that some of these measures may cause inconvenience, however Council is committed to ensuring core services continue to be delivered to the community and appreciate your patience as we work to help keep our staff and the community safe.
Customer service office
Council’s customer service office is open for walk-in enquiries for a maximum of ten (10) people at any one time. If possible, contactless payment (card, not cash) is preferred. If you do need to visit the customer service office, please use the sanitising station on your way in and maintain social distancing.
Consider if a visit to the office is essential. Our customer service staff can assist you over the phone and a range of services can be accessed via Council's website.
Service Requests - Can now be lodged online
Click here to lodge a service request online.
To comply with the requirements around gathering and social distancing, there will be no public gallery at Council's Ordinary Meetings until further notice. Detailed minutes of meetings will still be available online and will include a link to an audio recording. For information on how to make submissions click here
Waste disposal facilities
Council’s waste disposal sites are operating as per usual and the Deloraine tip shop has resumed operation. Facilities are only accepting waste from residents and/or ratepayers of Meander Valley. Site attendants may request that you provide verification (current driver’s licence) before proceeding.
Please remember that social distancing rules apply at all our waste facilities, including when waiting in line, at the tip face or visiting the tip shop. Please do not linger at these facilities longer than necessary.
Playgrounds, skate parks, tennis courts and fitness stations
From Monday 18 May 2020, these facilities will be opened for use by a maximum of 10 (ten) people at any one time. When using these facilities, please apply social distancing and continue to follow health advice.
All of Council's barbecues currently remain closed.
Council's community sporting facilities
Council's Community Sporting facilities currently remain closed.
Meander Valley Performing Arts Centre
This facility currently remains closed.
Council’s public toilets - partial closures
The number of available public toilets has changed to allow Council to implement increased cleaning schedules where it is needed. This flexible approach will be adjusted based on demand.
Facilities are available at:
Hadspen Recreation Ground, Blackstone Park, Prospect Park, Hadspen Lions Park, Carrick Hall, Whitemore Recreation Ground, Bracknell Recreation Ground, Westbury Recreation Ground, Westbury Town Hall, Deloraine Train Park, Deloraine – Emu Bay Road, Chudleigh Hall and Mole Creek (Pioneer Drive)
The following facilities have been temporarily closed:
Egmont Reserve, Bracknell River Reserve
Council’s self - contained RV rest stops
In line with directives from the Federal Government, these facilities are closed. Patrons who are staying at a facility as an interim measure because their primary residence is not available or they are in transit, returning to their primary residence should relocate to the Deloraine Self-Contained RV Rest Stop. Anyone remaining at the Deloraine facility for these reasons must apply social distancing.
Council Depots - no public access
Council’s depots are currently closed to public access.
Great Western Tiers Visitor Information Centre
The Centre will be open for walk-in enquiries for a maximum of ten (10) people at any one time from Tuesday 9 June. Please remember to use the sanitising station on your way in and maintain social distancing.
Bookings at Council halls and other facilities
All public meetings and private gatherings booked at Council managed facilities have been suspended. This suspension will remain in place until 29 June, 2020 (pending review).
Council appreciates your understanding as we continue to help reduce the spread of COVID-19.